Contact information 

Contact information

At Ecohogar Plaza, we are dedicated to providing exceptional customer service. If you have any questions about our products, shipping, or an existing order, please reach out to us using the details below.

• Trade Name: Ecohogar Plaza

• Legal Operator: Ecohogar Plaza is a commercial brand operated by Claudio Antonio Gil Segovia, Tax ID (RIF): V-11586785-3.

• Email: info@ecohogarplaza.store

• Customer Support Phone: (+58) 414 350 3326

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Administrative Headquarters

Our administrative office is located in Venezuela. Please note that this address is for business registration and legal reference only and is not a returns collection center or warehouse.

• Physical Address: CALLE PRINCIPAL CASA NRO SIN NUMERO SECTOR MORON

CENTRO, DETRAS DE LA IGLESIA MORON LARA ZONA POSTAL 3061

• Tax ID (RIF): V-11586785-3

Shipping & Returns Notice

To ensure the fastest delivery and Free Shipping to our customers in the United States and Canada, all orders are fulfilled and dispatched directly from our international distribution centers via CJ Dropshipping.

IMPORTANT: Do NOT send returns to the Venezuela address. Returns sent to our administrative office cannot be processed. If you need to return an item, please contact us via email to receive the address of our authorized international logistics center.